Fortunica Casino Company and Licence Information
Licensed under OGL/2024/611/0233, our operation runs under the Curaçao Gaming Authority with a company registration that stands behind every account opened since 2026. Fortunica is run by Promotech B.V., registered at Dr. H. Fergusonweg 1, Curaçao.
Claim 100% up to £1,500Who Operates Fortunica Casino UK
Fortunica Casino UK is operated by Promotech B.V., a company registered at Dr. H. Fergusonweg 1, Curaçao, under registration number 165167. We hold a licence issued by the Curaçao Gaming Authority (CGA), licence number OGL/2024/611/0233, granted under the National Ordinance on Games of Chance (LOK). This licence covers the games, payments and account services we provide through our casino section.
Compliance Framework
We operate within a GDPR-compliant framework (Regulation EU 2016/679) and apply a FATF risk-based approach to our compliance procedures. Our payment processing is supported by a dedicated payment agent, Prismalight Tech Ltd, registered under HE 473581 at Souliou 18, 2018, Strovolos, Nicosia, Cyprus. This separation between operator and payment agent is part of how deposits and withdrawals are routed through our payment methods.
Our policies and operational frameworks were updated and made effective as of 5 November 2025, ahead of our active launch in 2026. Players reviewing our terms, including those covering account limits, will find these updated versions in force from that date forward.
Company and Licence Details at a Glance
The table below sets out the core registration and licensing facts behind our operation, drawn directly from our published company records.
| Item | Detail |
|---|---|
| Operating company | Promotech B.V. |
| Company registration number | 165167 |
| Registered address | Dr. H. Fergusonweg 1, Curaçao |
| Licensing authority | Curaçao Gaming Authority (CGA) |
| Licence number | OGL/2024/611/0233 |
| Payment agent | Prismalight Tech Ltd (HE 473581) |
Each of these entries sits behind the account services we offer, from identity checks to the processing of funds through our deposits and withdrawals.
What Our Licence Covers
Our licence and company registration apply across the services available through our platform. The points below outline what sits under this structure.
- Licence OGL/2024/611/0233, issued by the Curaçao Gaming Authority under the National Ordinance on Games of Chance (LOK), covers our gaming operation.
- Company registration number 165167 identifies Promotech B.V. as the registered operating entity behind the brand.
- GDPR compliance under Regulation EU 2016/679 governs how player data is handled across account access and registration.
- A FATF risk-based framework is integrated into our compliance procedures alongside identity verification.
- Prismalight Tech Ltd, registered under HE 473581 in Nicosia, Cyprus, acts as our payment agent for processing transactions.
Together, these elements form the registration and licensing structure players can check before registering through our full overview.
Our History and Governing Terms
We became active in 2026, with our operational frameworks and policies updated to take effect from 5 November 2025. This update covered the terms that govern deposits, withdrawals, verification and account management across the platform.
Our Terms and Conditions are governed under the laws of Tobique, with disputes falling under the exclusive jurisdiction of Tobique courts. Where a complaint is not resolved internally within two months, or where a player disputes the outcome of an internal review, the matter can be escalated to EGIS ADR, the regulator-approved alternative dispute resolution body, by writing to disputes@egis-adr.com. Both the operator and the player agree to cooperate in good faith with this process, and the resulting decision is binding on both sides.
For day-to-day matters, our support desk can be reached at support@fortunicabet.com, while complaints are handled separately at complaints@fortunica.casino and privacy matters at privacy@fortunica.casino. These channels sit alongside our Live Chat and email support, and the company structure described here underpins every transaction processed through our platform.